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Claims

Don’t worry, we’ve got your back

If your business is ever faced with a fire, flood, data breach or even a lawsuit, will you know who to call? Which of your insurers would you need to contact? With THREE, it’s never a question. When your business is covered by one comprehensive policy you always know who to call.

If something happened or you need to file a claim,

Call 1-800-507-4495

If you are concerned about a potential issue or have questions regarding your insurance coverage, don’t hesitate to call. The faster you act, the more we may be able to help your business avoid further losses.

Filing A Claim With THREE

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Man pacing room on cell phone

Call

One phone call is all it takes to get started. After your first call, we will assign an account manager to handle the claim. The account manager will be your single point of contact throughout the claim process—no need to call different insurers.

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Smiling woman wearing a headset answering call at call center

Working with our account managers

Our expert account managers will gather information about what happened, discuss your coverage, and identify restorative actions. Whether the case involves an ongoing incident, such as a cyberattack or a concluded incident like a fire, our account managers will help secure necessary services during processing and beyond.

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Man wearing hi-vis construction vest handing woman in businesswear clipboard to sign

Service throughout

No business can afford to be out of commission. Our account managers will work with you to secure what you need to keep your business moving forward.

  • Facilities
  • Legal help
  • Services
  • Equipment
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Professionally dressed woman sitting at desk typing on keyboard while taking phone call

Claim updates, anytime

Waiting can be the hardest part. Our account managers will keep you informed about the progress of a claim every step of the way. And if you need a status update, you can still give them a call at any time.

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Smiling woman with laptop open sitting at table in cafe while taking phone call

Settlement

We don’t believe in dragging our feet. Once we have determined that a claim is covered, we believe resolution should be fast, fair, reliable, and prompt. And you can take comfort in knowing your policy is backed by the financial strength and expertise of Berkshire Hathaway. If a claim requires payment to a repair service, lawyer, or other third party, we may pay them directly. If a claim requires payment to your business for a direct loss, we will send a check directly to you.

Short on time? File your claim online

Read Claims Faqs

Regardless of whether your business is faced with theft, damage, or a liability concern, your first priority should be safety. If it’s an emergency or if a crime has been committed, call 911. As soon as you’re ready, call us at 1-800-507-4495 or file your claim online.